The Telcomed telemedicine call centre system is based on sophisticated telecommunication, processing and storage technologies, and Telcomed's proprietary software. Telcomed's comprehensive telemedicine practice manual guides physicians through all patient and system interactions. Smooth operation is ensured through the Telcomed training and technical team.
The system is designed for maximum flexibility, allowing solutions that meet patient needs while ensuring a friendly interface designed for ease of use by call centre physicians or nurses.
The Technology
The Telcomed system provides advanced telemedicine capabilities, including optional videoconferencing between user and caregiver. It receives medical data using a variety of communication channels, and unifies the data into an easy to understand and control information interface. The system processes, analyses and stores medical monitoring data according to a wide range of selectable criteria and offers a host of user-friendly display options at the operator station, including comparisons to past-measurements and physician video sessions.
A range of patient screens enables the physician to access and update patient information. Diagnostic, treatment, medication and monitoring data can be viewed by date, time period, medical and other criteria. Physician comments can be added, and patient responses to standard or special questions are recorded. Device inventories and other administrative functions can also be displayed.
Internet Access
In addition to being displayed at the telemedicine call centre, data, reports and notifications can be accessed and viewed on the Internet using a web browser by the user, the user's physician, clinic, emergency services or any person the user identifies as an authorized contact person. The information can also be delivered via e-mail or mail.
Data accuracy and security
Data creation, maintenance, transmission and storage within the Telcomed call centre system are protected by a comprehensive, multi-layered information security model that meets the most rigorous standards. Enhanced communication protocols ensure error-free data transmission to the system from the MedicGate™ gateway, which also stores data during power outages or phone line disruption.
Monitoring Center System Features
* Obtains medical data from a wide variety of communication channels and formats such as PSTN and ISDN telephone lines, IP, and cellular protocols.
* Analyzes medical parameters
* Voice and video conferencing capabilities
* Logs and maintains event history
* Stores current administrative user information and user medical history status
* Remotely controls home monitoring devices and gateways
* Handles medical reports
* Provides easy connection to external systems
Web Viewer
Web-Viewer enables secure Internet access to the patient’s medical data and vital signs measurement record through the medical monitoring centre.
This unique feature allows remote third-party observation by the patient’s personal physician or family for greater confidence and success in the patient’s convalescence process.
Doctor Viewer
A complete medical record is available on demand through the web for consultation by a physician or other medical personnel whom the patient has authorized.
The Doctor Viewer is "read-only" and cannot be used to modify data on the patient's file.
User Viewer
The user may add or revise any data in the medical file, store his own results of medical devices’ measurements and share this information with his personal physician.
The system is designed for maximum flexibility, allowing solutions that meet patient needs while ensuring a friendly interface designed for ease of use by call centre physicians or nurses.
The Technology
The Telcomed system provides advanced telemedicine capabilities, including optional videoconferencing between user and caregiver. It receives medical data using a variety of communication channels, and unifies the data into an easy to understand and control information interface. The system processes, analyses and stores medical monitoring data according to a wide range of selectable criteria and offers a host of user-friendly display options at the operator station, including comparisons to past-measurements and physician video sessions.
A range of patient screens enables the physician to access and update patient information. Diagnostic, treatment, medication and monitoring data can be viewed by date, time period, medical and other criteria. Physician comments can be added, and patient responses to standard or special questions are recorded. Device inventories and other administrative functions can also be displayed.
Internet Access
In addition to being displayed at the telemedicine call centre, data, reports and notifications can be accessed and viewed on the Internet using a web browser by the user, the user's physician, clinic, emergency services or any person the user identifies as an authorized contact person. The information can also be delivered via e-mail or mail.
Data accuracy and security
Data creation, maintenance, transmission and storage within the Telcomed call centre system are protected by a comprehensive, multi-layered information security model that meets the most rigorous standards. Enhanced communication protocols ensure error-free data transmission to the system from the MedicGate™ gateway, which also stores data during power outages or phone line disruption.
Monitoring Center System Features
* Obtains medical data from a wide variety of communication channels and formats such as PSTN and ISDN telephone lines, IP, and cellular protocols.
* Analyzes medical parameters
* Voice and video conferencing capabilities
* Logs and maintains event history
* Stores current administrative user information and user medical history status
* Remotely controls home monitoring devices and gateways
* Handles medical reports
* Provides easy connection to external systems
Web Viewer
Web-Viewer enables secure Internet access to the patient’s medical data and vital signs measurement record through the medical monitoring centre.
This unique feature allows remote third-party observation by the patient’s personal physician or family for greater confidence and success in the patient’s convalescence process.
Doctor Viewer
A complete medical record is available on demand through the web for consultation by a physician or other medical personnel whom the patient has authorized.
The Doctor Viewer is "read-only" and cannot be used to modify data on the patient's file.
User Viewer
The user may add or revise any data in the medical file, store his own results of medical devices’ measurements and share this information with his personal physician.
0 comments:
Post a Comment